Because NetFreight is web-based, its principal advantage over any Windows, Unix, AS400 or legacy mainframe system is not only the ease in which staff, clients and overseas agents can access it, but also with what they can access it with, being any web or browser-enabled device, including the ubiquitous iPhone and iPad. This makes NetFreight especially useful for people on the move that can access the data anywhere and anytime.

Clients and overseas agents have no access to the agent’s system but can access 'NetTrack' for making booking requests along with attached documents, which can be converted to jobs by the agent at the press of a button, and then be tracked by the client and/or overseas agent. The agent can also make certain documents visible to clients and overseas agents, like the invoice, so that they can print them locally.