Impatex Freight Software Ltd - Company Information

Impatex pioneered ‘Intelligent’ DTI over 30 years ago, and are the leading supplier of Customs software in the UK, with most of the major ‘Corporate’ forwarders and 100’s of SMEs using its Customs Manager software.

CCS-UK ERTS Operators at LHR (issued Friday 17th)

During the CCS-UK outage on Saturday 17th of February 2012, please follow the information paper below regarding the fallback procedure.

To all CCS-UK ERTS Operators at LHR (issued Friday 17th)

Please refer to the notice that was issued yesterday.

Today’s notice gives further details on how to deal with qualifying urgent import consignments that are due to arrive during the CCS-UK outage tomorrow.

HMRC will consider requests for clearance of this category of goods as submitted via the AOCC website by its member ONLY. Each request will be assessed individually and IF approved, the TSO/Airline will be authorised to create an arrived (NPX ONLY) CCS-UK record for the consignment between 2pm – 4pm on Saturday 18th.

Instructions for ERTS/Agents

If you are handling a qualifying urgent import consignment during the downtime you could be allowed to create an arrived (NPX ONLY) CCS-UK record in your own system and to input a normal CHIEF entry in advance, between 3pm – 4pm on Saturday 18th, but will need to follow these instructions carefully:

1. DO NOT ASSUME that this facilitation automatically covers all “urgent” consignments. IT DOES NOT.

2. For Inter Shed Removal to your ERTS facility – you MUST interrogate the CCS-UK Central Database to ensure that the TSO/Airline has created an arrived record and that “OK TRF SHD XXX” has been obtained.

3. For consignments to be Customs Cleared within the TSO/Airline – you MUST interrogate the CCS-UK Central Database to ensure that the TSO/Airline has created an arrived record, BEFORE transmitting the CHIEF entry.

4. Normal Route 1 and Route 2 procedures will still apply and MUST still be followed.

Release of consignments from the TSO/Airline or ERTS MUST NOT be allowed until the goods have actually arrived, been checked-in (NPR updated) and Customs Clearance or Inter Shed Removal has been granted. It is at this point that their systems will generate the removal authority or release note.

Civil penalty action may be taken for consignments that are mis-delivered in this manner.

WARNING – Any misuse of this CCS-UK fallback concession will result in the withdrawal of all future fallback agreements.

Navinder Johal | CSPLO CSD Team LHR | CITEX Operations

Destin8 – Major System Infrastructure Upgrade 12 February 2012

Please be advised that Destin8 will be unavailable Sunday 12 February 2012 at 0600 hrs for up to 4 hours. This scheduled downtime is to facilitate a major system infrastructure upgrade - Destin8 Release 3.0. As the upgrade may impact on your Destin8 connection, we strongly recommend that you review Section 3 of the Briefing Pack in particular.

The Impatex Helpdesk have been busy over the last few weeks installing and testing the new 'DataShuttle' which we have put in place to our customers which have a connection to Destin8. This new version should be already running on your comm's server and will automatically change to the new route for Destin8 once the service is back online.

If you require any further information or assistance on this release or if the downtime causes you any operational issues then please do not hesitate to contact our Destin8's Helpdesk on 01394 600205 or via e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it accordingly.

No Internet Access

Our Helpdesk is presently unable to dial on to systems and has limited access to email, this is due to a fault with our internet connection.

We apologise for this and we hope to be back up and running again very soon.

18/01/2012 @ 10:15am

CFSP Working Day Period for March and May 2012

We have received details from HMRC's CFSP Team regarding the 3 working days for March and May periods for the submission of CFSP Supplementary Declarations and the Final Supplementary Declarations.

To CFSP Traders and their Representatives.

2012 - 3 working days for March and May periods instead of the usual 4 working days for the submission of CFSP Supplementary Declarations and the Final Supplementary Declarations.

Please note that for the March period there are only 3 working days in the accounting timetable the last date is 4/4/12 and for the May period there are only 3 working days the last date is 7/6/12.

Regards,
CFSP Team

Please ensure all CFSP staff are aware of this change for those months concerned.

Impatex Newsletter Q4 2011

Our new Q4 2011 newsletter is now available, if you have subscribed to our mailing list then it should be winging it's way to your inbox. However, you can also grab a copy right here.

If you would like to sign up for free updates and future newsletter then please click here.

Attachments:
File	Description
NewsletterQ42011.pdf	Q4 2011 Newsletter

Christmas Opening Hours

Impatex Closure Dates for Christmas 2011 and the New Year

The office will be closed from:

12:00 hours on Friday the 23rd of December 2011

and will re-open:

08:30 hours on Wednesday the 28th of December 2011

The office will also be closed on:

Monday the 2nd of January 2012

During these closures, 'Out of Hours' support is still available on 07919 415 017

We wish you all a Merry Christmas and Happy New Year.

CBI picks NetFreight and wins iPad

Manchester-based CBI Global Freight Management is the latest UK multi-modal freight forwarder to switch to NetFreight - the web-based, all-in-one Customs and forwarding system from Impatex.

Since its launch in 2005, CBI had used Impatex Customs Manager for its Customs processing, with forwarding operations handled by software from another supplier. Having later decided to migrate to a single system that could integrate both aspects of its operations, CBI finally opted for NetFreight following a demonstration of the latest version at this year’s MultiModal show.

Placing the order at the show also qualified CBI for a free iPad – an offer designed to highlight NetFreight’s portable working capability, with apps for all web-enabled devices including iPads and iPhones.

Says CBI Director Nigel Sleigh: “Value for money was a key factor in choosing NetFreight, as were increased productivity resulting from eliminating double-keying of data into two systems, along with product flexibility and after sales support.

"Assistance in moving many years’ customer data from our old system to its replacement was also critically important, and Impatex made this process seamless and simple.

"Finally, we are also very attracted by NetFreight’s ability to operate on the move, using portable devices. This will become increasingly important to us in the future."

Adds Impatex Northern Area Manager Ian Dumkow: “We have been in discussions with CBI for some time, and many of the improvements now embodied in NetFreight are thanks to their very helpful input.

"Once CBI decided on NetFreight, we devoted considerable effort and resource to the transfer of their data from another supplier’s software into our own, successfully maintained the links to their accounting system and accommodated the charge codes that drive their job costing and invoicing. We also provided on-site installation and training to make the switch to our system as simple and efficient as possible."

CBI Global Freight Management is a Subsidiary of Globelink China Logistics Group, which has over 30 offices spread across three continents.

Impatex takes first e-freight step with US users

Impatex – the growing supplier of international customs and forwarding software - has taken its first step into e-freight with the introduction of the FWB (electronic master airwaybill) and FHL (electronic house airwaybill) messages to its web-based NetFreight system.

The new functions are initially being provided to the company’s growing customer base in the USA, and follow on from the recent introduction of ICS (Import Control System) capability to NetFreight. Later, Impatex will provide these messages to all its NetFreight customers in the UK and elsewhere.

Explains Impatex MD Peter Day: “We have already provided our US customers with ICS functionality so that they would be able to comply with the new EU regulations.

“Carriers operating from the USA are now taking the position that they want to be the ones to submit declarations to EU Customs, as they are ultimately responsible for the accuracy and punctuality of the data.

“It therefore makes sense for us to add the FWB and FHL messages to NetFreight, so that agents can submit these to the carriers, who can then use that data to populate their ICS declarations. In most cases, this will save agents around $10 per airwaybill, as the carriers charge a reduced declaration fee where they receive data electronically.”

He adds: “This is a first step in providing e-freight functionality for our customers, and will be followed by full capability in due course. E-freight makes huge sense, both from an ecological and business efficiency standpoint, and we consider it an essential aspect of our future offering.”